NOTICE OF CLAIMS SUBMISSION CHANGES!!!!

From: WelbeHealth
To: Health Plan Providers
Type: Informational
Subject: Paper Claim, PDR & Correspondence Submission
Business: PACE
State(s): California

Effective September 01, 2025, WelbeHealth will no longer accept claims, Provider Disputes or Correspondence via USPS mail to
PO BOX 30760
Tampa, FL 33630-3760

Claims that do not require an attachment must be submitted electronically through Office Ally at no charge to the provider or a clearinghouse of your choice. If you are a contracted provider, you can also submit claims through our provider portal.

WelbeHealth Payor ID: WBHCA
Provider Portal: https://welbehealth.quickcap.net

Claims requiring documentation can be faxed to (626) 209-4367
Examples of documentation required are:
• Emergency Transports
• Services billed with an unlisted service code
• Services that require an invoice for pricing

Note: Medical records are not required for processing claims and should not be submitted via paper. Medical records can be sent medrechub@welbehealth.com

Provider Disputes and Correspondence can be faxed to (626) 498-2099
and must include the proper PDR or Correspondence form and documentation needed for review and processing.
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If you have any questions, please contact your Provider Partnership Representative, or email the Provider Partnership team at providers@welbehealth.com. You may also visit welbehealth.com/partners. for online access to this document and all other WelbeHealth Provider Alerts.