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KSEE 24: WelbeHealth PACE in Fresno vaccinates 500th person against COVID-19

March 18, 2021

Home-based eldercare startup acts as community vaccinator to protect locals.

March 18, 2021 (KSEE) – The team at WelbeHealth PACE in Fresno celebrated on Thursday as they administered the 500th COVID-19 vaccine to a member of the Fresno community.

“I feel good, I feel great. The staff is great too… I will recommend it to anybody,” said Samuel Sousa, their 500th person to be vaccinated.

“We sit kind of in the heart of a lot of the underserved population when it comes to the senior population, so we’re a perfect location for them to come in.”

WelbeHealth has worked hard to reach out to the public by vaccinating communities in all 4 of its locations, frequently offering to help people reach the site. It was among the first PACE operators in the nation to receive COVID-19 vaccines in 2020.

“We’re unique in the sense that we provide transportation. So anybody that is 55 years and older that isn’t able to get a vaccination, they can actually call us, and we’ll go pick them up,” said Nicole Butler, Director of Center Operations for WelbeHealth.

WelbeHealth partnered with Fresno County to serve as a community vaccination site at the start of 2021, with appointments filling up and long lines forming as people waited patiently for the jab.

“And we sit kind of in the heart of a lot of the underserved population when it comes to the senior population, so we’re a perfect location for them to come in,” said Butler.

Click on the logo to view the story.

Why We Support California Assembly Bill (AB) 523: Because Lifting Regulatory Bottlenecks Saved Lives During Covid-19 Crisis

February 26, 2021

Why Assembly Bill 540 Must Pass: Because seniors have a right to know about the PACE option for home and community based care

February 25, 2021

WelbeHealth Administers First Shipment of COVID-19 Vaccines

December 30, 2020

LONG BEACH Dec. 31, 2020 – WelbeHealth is administering its first COVID-19 vaccines to its elderly participants this week, beginning at the organization’s center in Long Beach, California. The first seniors received their vaccinations on Wednesday, and additional vaccines will be administered next week.

WelbeHealth, a healthcare provider delivering integrated home-based care for frail seniors across California, received its first shipment of the vaccine earlier this week and rapidly deployed its plan to administer the injections to its highest-risk participants.

“This is a momentous occasion for our programs and our society. It’s essential that we all get vaccinated, not only for ourselves but for the safety and wellbeing of everyone in our communities,” said WelbeHealth President Matt Patterson, MD. “With each vaccine, we are literally saving the lives of our elders who have given so much to enrich our world.”

WelbeHealth provides care as part of PACE (Program of All-Inclusive Care for the Elderly), a longstanding Medicare and Medicaid program that enables older adults to live in the community instead of a nursing home.

At the onset of the coronavirus pandemic, WelbeHealth shifted to a remote home-based care model, providing each participant with an internet-connected WelbeLink computer tablet and delivering care in the home whenever possible. The program has a long track record of positive outcomes, including longer life expectancy and dramatically improved mental health and quality of life. The PACE model has proven dramatically safer for seniors during the pandemic, with 85-95 percent lower infection and mortality rates than nursing homes.

Vision Exam Month

August 4, 2020

August is National Vision Exam Month. Healthy vision is important for people of all ages and is key for seniors to be able to live more independent lives in their homes and communities. Here are some tips from the CDC on how to keep your eyes healthy.

Try 6 Tips for Healthy Eyes—and a Healthy You

Add more movement to your day. Physical activity can lower your risk for health conditions that can affect your vision, like type 2 diabetes and high blood pressure. As a bonus, it can help you feel your best. Pick activities you enjoy and remember, anything that gets your heart beating faster counts!
Get your family talking… about eye health history. Some eye diseases—like glaucoma and age-related macular degeneration—can run in families. Although it may not be the most exciting topic of conversation, talking about your family health history can help everyone stay healthy. Ask your relatives if they know about any eye problems in your family. Be sure to share what you learn with your eye doctor to see if you need to take steps to lower your risk.
Step up your healthy eating game. Eating healthy foods helps prevent health conditions—like type 2 diabetes or high blood pressure—that can put you at risk for eye problems. Eat dark, leafy greens like spinach, kale, and collard greens that are high in antioxidants called lutein and zeaxanthin, which help prevent macular degeneration and cataracts. Also pick up some fish high in omega-3 fatty acids like halibut, salmon, and tuna.
Stay on top of long-term health conditions—like diabetes and high blood pressure. Diabetes and high blood pressure can increase your risk for some eye diseases, like glaucoma. If you have diabetes or high blood pressure, ask your doctor about steps you can take to manage your condition and lower your risk of vision loss.
If you smoke, make a quit plan. Quitting smoking is good for almost every part of your body, including your eyes! That’s right—kicking the habit will help lower your risk for eye diseases like macular degeneration and cataracts. Quitting smoking is hard, but it’s possible—and a quit plan can help. Call 1-800-QUIT-NOW (1-800-784-8669) for free support.
Give your eyes a rest. Looking at a computer for a long time can tire out your eyes. Follow the 20-20-20 rule—rest your eyes by taking a break every 20 minutes to look at something about 20 feet away for 20 seconds.

Regular vision exams are part of the comprehensive services provided by PACE. For more about PACE services, click here.

Free photo 5904867 © Nedim Jukić – Dreamstime.com

Welbe’s Long Beach PACE Center Launches

August 3, 2020

The Long Beach Press Telegram covered the launch of our newest PACE center in Long Beach – LA Coast PACE:

LONG BEACH

By Gary Metzker

The golden years aren’t so golden for many these days, as the coronavirus pandemic shows no signs of abating.

At least 38,000 U.S. residents of nursing homes and other long-term care facilities for older adults have died from the coronavirus, according to the Centers for Disease Control. More than 142,000 people at those facilities have contracted the virus, and at least 90,000 more cases are suspected.

In California, there have been more than 2,400 deaths in long-term care facilities, and according to the Long Beach Health and Human Services Department, 118 deaths have been associated with long-term care facilities in the city.

Many families are not aware that there are other alternatives besides skilled nursing or assisted living facilities, especially during this health crisis.

WelbeHealth is an operator of Medicaid’s Program of All-Inclusive Care for the Elderly (PACE) across California. Its newest facility is in Long Beach at 1220 E. Fourth St., but because of the coronavirus pandemic, no one is visiting the location. Instead, the company has transitioned to a remote, at-home care model to serve seniors while keeping them physically shielded from the spread of the virus.

According to Sophia Guel-Valenzuela, regional vice president and executive director of the Long Beach facility, having seniors in a PACE program is a safer alternative because it can provide necessities, meal deliveries throughout the day, assistance in the home and meaningful social engagement.

“There has never been a stronger imperative to keep seniors living more independently in their homes and communities,” she said. “Our goal is to keep seniors socially engaged through games and special events. It’s important to keep people safe.”

Guel-Valenzuela said each client gets a 4G LTE tablet to use that enables them to talk to a doctor or a social worker as well as interacting with other people.

“The highlight of my week is to see the engagement going on,” she said. “Engagement coordinators host trivia games, bingo, card games. It’s like a big Zoom meeting.”

Guel-Valenzuela believes the combination of staying at home with interactivity is the template of the future for senior care.

“It’s safer to stay at home now,” she said. “I’ve been doing this for 18 years and this model of coordinated care is something I believe in.”

PACE provides comprehensive medical and social services enabling older adults to live in the community instead of a nursing home or other care facility. Its services are available at no cost to most participants as part of their Medicare and MediCal benefits.

“In our HomePACE model of remote care, we help seniors stay healthy and thriving while avoiding nursing facilities, which have tragically become hotbeds for the spread of coronavirus,” said Dr. Si France, founder and CEO of WelbeHealth in a statement. “We’re excited to expand our all-inclusive model of care into greater Long Beach to serve more vulnerable seniors when they need it most.”

WelbeHealth’s Long Beach location is accepting applications. Families can call 1-800-734-8041.

To learn more about PACE and services we provide, click here.

Spectrum 1 News: PACE Offers Alternative to Assisted Living Facilities

June 30, 2020

Spectrum News 1 aired a news story highlighting how PACE offers an alternative to assisted living facilities and nursing homes for seniors. The story featured our new Long Beach facility – LA Coast PACE and discuss how we have changed the model to deliver many of the health and long-term care services to the participants home via technology. Also included in the story was an interview with one of our participants, Bernadette McCoy, who was drawn to the program because it helped keep her living independently in her home and because it was covered under Medicare and Medicaid. Click here to view the story in its entirety.

To learn more about the services PACE provides, click here.

PACE Brings the Senior Daycare Center Home

June 3, 2020

The Pasadena Now published an article on the changes that WelbeHealth and Pacific PACE have made to continue to deliver health and wellness services to nursing home eligible seniors in the safety of their own home:

If there is one thing that the pandemic has taught us, it’s that just about everything, except going somewhere, can be done at home. This has naturally had a huge effect on businesses, retail, and now, senior care.

At the outset of the COVID 19 crisis, and in response to the state’s “shelter at home” order, WelbeHealth in Pasadena transitioned from a central Pasadena location to a remote at-home care model to serve seniors, while keeping them physically shielded from the spread of the virus.

As explained on their website, PACE (The Program of All-Inclusive Care for the Elderly) individually coordinates the care of each participant enrolled in the program, based on his or her needs with the goal of enabling them to remain living in their community. PACE is both a primary care provider and a health insurer. Currently, there are more than 240 PACE centers operating in more than 30 states.

“We had a day center where we wanted to prevent nursing home placement,” Regional VP & Pacific PACE Executive Director Sophia Guel-Valenzuela, explained Thursday. “We wanted to prevent trips to urgent care, or to the emergency room. We wanted to prevent people from isolation and loneliness.”

“So we bring them to our daycare center in Pasadena,” she continued. “We have activities, we have music therapy, we have recreation, we give them lunch. We have so many things to do, so many interactive, stimulating activities.”

But when the executive order came out for “shelter in place,” Pacific PACE suddenly had to support its participants in the home.

“So we basically implemented HomePACE,” said Guel-Valenzuela. “We transitioned to a HomePACE model where we are communicating with our participants with a Welbe Link. It’s a 4G LTE tablet.”

The simple-to-use tablet has become the key to instant communication between caregivers and patients, Guel-Valenzuela explained.

“We’re having video calls with our patients. And so we do recreation therapy. We have virtual bingo with them,” said Guel-Valenzuela. “They talk to their doctor, their social worker. Our personal care attendants have social calls with the patients. And so we’re supporting them as if they were in the center, but they’re out there at their home.”

The system organizes meal delivery as well, so patients don’t have to go out and be exposed unnecessarily to the grocery store or the pharmacy.

Pacific PACE Home also delivers all their medications to their home, and helps them with essentials like toothpaste and toilet paper.

‘We’re coordinating everything that they need to be safe,” Guel- Valenzuela pointed out. PACE also offers home care services, such as light housekeeping, and help with bathing and dressing.

Perhaps most importantly, though, the rate of confirmed COVID positive cases in PACE programs nationally is just 2.2%.

As Guel-Valenzuela noted, “Our care team is conducting daily phone calls for COVID-19 signs and symptoms among nearly 95 participants. We have not had any positive cases of COVID19, nor any hospitalizations related to COVID-19. We are equipped with appropriate PPE to serve our participants, and are literally saving lives through our HomePACE model of care.”

Following the success of the Pasadena program, WelbeHealth PACE plans a new operation in Long Beach on June 1.

For more about the services that PACE provides seniors so they can live more independently in their homes and communities, click here.

“Changes to PACE Programs” WelbeHealth

March 27, 2020

MENLO PARK, CA (March 27, 2020)—WelbeHealth, operator of three PACE programs across California, has made major adjustments to its clinical and operational model to protect the health and well-being of its participants in the face of the rapidly escalating COVID-19 pandemic, including a shift to remote and home care for its vulnerable population of seniors.

PACE (Program of All-Inclusive Care for the Elderly) is a longstanding Medicare and Medicaid program that provides comprehensive medical and social services enabling older adults to live in the community instead of a nursing home or other care facility. Since 2019, WelbeHealth has become one of the fastest-growing PACE operators in the U.S., opening Stockton PACE in greater Stockton-Modesto, Pacific PACE in the PasadenaGlendale-Burbank region, and LA Coast PACE in the greater Long Beach area.

Welbe has been prepared to operate during a pandemic since long before the emergence of COVID-19. The company’s leadership and clinical teams have worked extensively in recent weeks to implement their emergency preparedness program, including launching their Pandemic Incident Response Systems. These systems include a well-defined chain of command and pandemic-specific roles and responsibilities, ensuring clear communication and enabling continued high quality of care for PACE participants.

In the traditional PACE model, most participants visit a day center two or three times per week. With the emergence of coronavirus, Welbe’s PACE programs have made major changes to protect the health of vulnerable seniors. Since March 16, participants have been receiving nearly all their care remotely, at home. In addition to medical care, the programs also continue to provide essential services to seniors based on individual needs, including food preparation and delivery, medication delivery, and personal hygiene assistance.

“I’m extremely proud of our team’s creativity and devotion in ensuring that our seniors continue to receive exceptional care 24/7,” said the President of WelbeHealth, Matt Patterson, MD.

To support home-based care for participants, Welbe has deployed over 200 4G LTE “WelbeLink” tablets with hardware and software specifically designed for use by seniors. Welbe’s care teams use the tablets to maintain regular video communications with participants in the home, making hundreds of calls per day to manage seniors’ medical needs and concerns and complete social and behavioral health check-ins. The tablets also provide games and entertainment for seniors to enjoy throughout the day.

With around-the-clock support from leadership and the tremendous efforts of clinical team members, Welbe has been able to make the shift to remote care very rapidly. At Stockton PACE, the team assembled and delivered protective equipment and supply kits to all employees, set up and delivered hundreds of WelbeLink tablets and thermometers to all participants, and identified needs and delivered food and supplies to seniors’ homes — all in a matter of days. At Pacific PACE, one new participant reflected, “Pacific PACE isn’t just a change in doctor or health; it’s a change of life for me. I’m extremely grateful for everyone making this possible.”

In addition to shifting to remote care, the company has taken numerous other steps to protect participants and caregivers during the pandemic. Since March 16, all team members have been mandated to shelter in place and work from home unless otherwise assigned by the emergency response team. WelbeHealth is also working closely with local, state, and federal health officials to ensure appropriate resources are available to care for participants, including being prepared to test participants and caregivers for COVID-19 when appropriate.

“My colleagues and I chose to work in healthcare out of a sense of calling — a desire to serve and contribute when it matters most,” wrote the CEO of WelbeHealth, Si France, MD in a letter to participants and families. “I assure you that our team will continue to make every effort to do the right thing and protect our seniors during this critical time.”

About WelbeHealth

At WelbeHealth, our mission is to unlock the full potential of our most vulnerable seniors with empathy and love. We do it through PACE (Program of All-Inclusive Care for the Elderly), a comprehensive medical and social care model with a decades-long track record of improved quality of life, life expectancy, and personal empowerment for frail seniors. As part of our PACE programs, most participants are able to live safely and independently in their own homes and communities rather than receive care in a nursing home. WelbeHealth operates three PACE programs across California, with plans for additional expansion in underserved communities. For more information, please visit welbehealth.com.

To learn more about our PACE services, click here.

We are WelbeHealth

December 19, 2019

At WelbeHealth, our mission is to unlock the full potential of our most vulnerable seniors with empathy and love. We do it through PACE (Program of All-Inclusive Care for the Elderly), a comprehensive medical and social care model with a decades-long track record of improved quality of life, life expectancy, and personal empowerment for frail seniors. As part of our PACE programs, most participants are able to live safely and independently in their own homes and communities rather than receive care in a nursing home. For more information, please visit welbehealth.com.

We are WelbeHealth Video

To learn more about PACE services, click here.