Tag Archive for: program of all-inclusive care for the elderly

Updated Symptoms for COVID-19 from the CDC

The Center for Disease Control has updated the symptoms related to COVID-19.  People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.  Symptoms may appear 2-14 days after exposure to the virus.

People with at least one of these symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

If you are experiencing any combination of these symptoms, please contact your physician as soon as possible.

As a reminder:

  • The CDC has advised that older adults and people with severe chronic medical conditions stay at home as much as possible. In addition, you should avoid participating in the following activities:  traveling by airplane, going to theaters, attending family events, shopping and going to religious ceremonies.  If you are enrolled in PACE, you fall into this category and are extremely vulnerable to the coronavirus, so you should please follow the CDC’s advice and remain sheltered at home and avoid leaving except for essential needs.
  • In the event that you need to go out in public, the CDC and Public Health recommend that the general public wear non-medical face coverings (e.g. cloth masks) when out in common spaces.

We know that there are a lot of news outlets that are providing conflicting information during this time. Our physicians are monitoring all of the guidance on an ongoing basis and are committed to ensuring that you all get the right information. PACE participants can have any specific questions at any time answered by contacting us via the WelbeLinks!

For more information on PACE services, click here.

Nurse coordinator

National Nurse’s Month Profile – Thuy Pham

Thuy Pham is a Nurse Practitioner at WelbeHealth’s Stockton PACE center, which provides health and wellness care in the Stockton and surrounding areas to seniors, helping them live more independently in their homes and communities.  Thuy came to the WelbeHealth team after working as a hospice/palliative nurse practitioner.

Early on Thuy aspired to be a teacher or a caregiver when she grew up.  Her inspiration to become a nurse came due to a family illness.  “My father was really sick when I was a child. We spent a lot of time in the hospital. I was inspired by compassionate nurses and wanted to deliver the same quality care.”, she explained.  Her inspiration is demonstrated daily as she delivers compassionate care to local seniors who can live more independently with the help of Thuy and the rest of the Stockton PACE interdisciplinary care team.  When asked what motivated her each day to serve the community’s local seniors, she replied, “My desire to provide quality healthcare and the wonderful teammates I get to do it with!”

If Thuy could give advice to her younger self to meet the challenges in life, she said it would be “What doesn’t kill you will only make you stronger.”

To learn more about PACE services, click here.

Offering support to elderly.

Coronavirus has ravaged nursing homes. For many seniors, there’s a safer option.

PACE keeps frail seniors healthy, socially engaged, and thriving, even in these unprecedented times.

By Si France, MD, Founder + CEO, WelbeHealth

(This article was published on Medium.com)

May 4, 2020 – As the Covid-19 pandemic continues to wreak havoc and claim lives across the country, many seniors and their families have grown nervous about the potential for outbreaks in nursing homes. Housing about 1.4 million Americans, nursing facilities are a major component of our country’s senior care infrastructure and are facing increasing scrutiny as hotbeds for the spread of the virus. In late April, California reported that nearly 40 percent of the state’s coronavirus-related deaths had occurred in the facilities, with a Los Angeles Times analysis finding that the actual figure could be even higher.

Older adults and people with underlying medical conditions are already at high risk, with reports of over 20 percent morbidity for patients ages 80 and older. With the added risk of congregate living in close quarters, nursing homes have become some of the earliest sites of coronavirus outbreaks.

That’s not to say that nursing home operators are to blame for this situation. Even the most comprehensive infection control policies and procedures may not be able to fully contain the virus when the nature of the facilities’ design is so high-risk. In one of his recent daily briefings, New York Governor Andrew Cuomo described housing “vulnerable people in one place” as a “feeding frenzy” for coronavirus. Acknowledging the high risk, at least six states have now gone so far as to grant nursing facilities explicit immunity from coronavirus lawsuits.

Unfortunately, these challenges aren’t likely to go away any time soon. Though some states have already begun to relax social distancing requirements and stay-at-home orders, frail seniors will remain at extremely high risk. Research published in the Journal of the American Medical Association found that when distancing measures were loosened after the first wave of the 1918 Spanish Flu pandemic, many cities saw long second waves of deaths in the months that followed. Our most hopeful projections show that the development, testing, and mass distribution of a coronavirus vaccine could take 12–18 months, though even that would be an extraordinarily short timeframe. Some scientists are now suggesting that Covid-19 will never be eradicated, returning in regular waves like the flu. Recent developments in antivirals and neutralizing antibodies provide some cause for optimism and could give us superior treatment options to reduce mortality rates.

Regardless of what the future holds, the devastation of this virus should force us to reevaluate the safest and most effective ways to provide high levels of care for the seniors in our community.

Considering the risk of outbreaks in nursing facilities, what are families to do for their loved ones who need high levels of care? While some may be able to care for elders in their homes, the vast majority cannot. Nursing home-eligible seniors typically need assistance with one or more activities of daily living, such as eating and preparing meals, bathing and grooming, or managing medications — a burden too great for many families to manage without additional support.

Rethinking senior care in the age of Covid-19

Suppose you could design a way to care for frail seniors in the time of coronavirus. What would the ideal model look like? For one, it would need to provide a high level of comprehensive care. Not just medicine, but support for seniors’ daily living activities, physical and occupational therapy, medication management, and more. It would also need to be covered by Medicare and Medicaid insurance, as nearly two-thirds of nursing home residents are supported primarily by Medicaid. Most importantly in our current environment, it would need to help seniors remain in their homes, avoiding the congregate living arrangements conducive to the rapid spread of viral outbreaks.

This model already exists, and thousands of nursing home-eligible seniors around the country are thriving in it.

It’s called the Program of All-Inclusive Care for the Elderly (PACE), and I believe it will revolutionize the way we care for the most vulnerable members of our communities.

PACE was pioneered in the 1970s by On Lok, a community health organization in San Francisco’s Chinatown neighborhood, to provide support services to enable seniors to continue living in their homes rather than in an institutional care setting. Over time, it’s evolved into a comprehensive, fully integrated medical and social care model, funded by Medicare and Medicaid in 31 states around the country. The fundamental philosophy of PACE is that it is better for seniors and their families to be served in the community whenever possible. Though all PACE participants are eligible for nursing homes, 95 percent live at home.

The programs are both health plan and care provider, enabling a comprehensive approach to managing seniors’ care. An interdisciplinary team of physicians, nurses, and other medical professionals actively monitor care plans and respond to changes in participants’ health. And PACE provides far more than just medical care, supporting seniors and their families with meals, transportation to appointments, social activities, and personal care services.

The evidence for PACE is overwhelming. The program has a long track record of positive outcomes, including longer life expectancy, improved quality of life, reduced rates of depression and dementia, and enhanced personal empowerment for seniors. According to a survey by the National PACE Association, 97.5 percent of family caregivers would recommend the program to someone in a similar situation. PACE even saves taxpayers money, reducing government healthcare spending by $10,000 per participant.

Research shows that PACE lengthens life and improves quality of life for nursing home-eligible seniors

PACE is also extremely well-positioned to address the growing crisis of social isolation in our senior communities. As the New York Times recently reported, social isolation and loneliness are major risk factors not only to seniors’ emotional health but their physical health as well. Isolation is associated with higher rates of heart disease and stroke and a 50 percent increased risk of dementia, with isolated seniors suffering “a mortality rate comparable to that linked to smoking, obesity, excessive alcohol consumption, and physical inactivity.”

The pandemic has made it even more difficult for seniors to meet their social needs, with senior centers, day programs, and other public spaces closed. Many nursing homes have even barred all family members from visiting their loved ones. PACE can be the answer to this crisis, enabling seniors to remain home while still receiving exceptional medical care and socialization and activities.

In the time of Covid-19, it’s clear to me that PACE delivered safely in the home with social engagement is the single best option for seniors to stay healthy, active, and engaged while also more protected from the virus.

Like just about everyone these days, our programs have had to adapt during the pandemic. Historically, the PACE model has been centered around a day center, where participants receive medical treatments and physical therapy, socialize with friends and caregivers, and enjoy meals and activities. We’ve transitioned rapidly to deliver care and services remotely, to participants in their own homes.

We’ve rapidly adjusted the way we deliver care, closing our day centers until it’s safe to reopen and launching a remote care model to serve participants in their homes

At WelbeHealth, our PACE programs around California have shifted to a new model of care we’re calling HomePACE, delivering the same suite of services without the physical day center. We started by deploying 4G LTE “WelbeLink” tablets to participants’ homes. Our care teams use the devices to maintain regular video communications with seniors, making hundreds of calls per day to manage medical needs and complete social and behavioral health check-ins.

To contain the spread of the virus, we’ve moved our entire clinical and administrative team to a work-from-home model, never having two team members in the same room unless absolutely necessary for patient care. When in-person medical care is required, it’s done by a single caregiver in the home whenever possible, minimizing potential exposures to Covid-19. Our teams are also completing regular deliveries of medical supplies and meals to participants who need them, and we’re even resuming many of our usual games and social activities remotely via video.

Other PACE programs around the country are also innovating to continue serving seniors during this time. PACE Southeast Michigan partnered with a local grocer to deliver essential care packages of fresh food to participants each morning. LIFE Senior Services in Oklahoma hosted a drive-thru breakfast for its members. Care Resources PACE in Michigan secured a grant to launch telehealth services for its participants. CHA PACE in Massachusetts partnered with a local paramedic firm to provide 24/7 in-home care for Covid-positive patients. PACE programs in North Carolina helped seniors access live streams of religious services. From the beginning, PACE has been built around nimble and creative solutions to meet seniors’ needs, so it’s no surprise that so many programs across the country have been able to adapt to care for their participants.

Despite its long track record of success, PACE still has a massive opportunity for growth. Even in the healthcare community, many physicians and medical professionals are just learning about the program for the first time. PACE serves just over 50,000 seniors today, but the estimated eligible population is much larger: 2 million or more. Recent regulatory changes have begun to enable programs to grow more quickly and efficiently, and demand is growing as more seniors and families learn about the program.

For those of us who know PACE already, the case is clear. It’s the model of care I’d want for myself as a physician and for my senior family members.

Years from now, when we reflect on Covid-19, we’ll remember all the challenges we faced and the tragic loss of so many lives. I hope, though, that we’ll also be able to appreciate one bright spot: a turning point in the way we think about caring for the most vulnerable people in our communities. In the face of this pandemic, it’s more apparent to me than ever before that PACE has the potential to become the “gold standard” of care for frail seniors across our country.

….read more.

For more on WelbeHealth services that safely provide comprehensive care for seniors so that they can live more independently, click here.

Nurse coordinator

National Nurse’s Month Profile – Alyssa Triyoes

In honor of National Nurses Month, we will be featuring the amazing nurses who are an integral part of our interdisciplinary care team.

Alyssa Triyoes is Clinic RN at WelbeHealth’s LA Coast PACE center and prefers to go by Alice.  The soon to be launched LA Coast PACE center will serve seniors in Long Beach and the surrounding areas.  “I can’t wait for it to open” Alice said excitedly.

When she was younger, Alice aspired to be an architect, however a combination of her dad’s work ethic and mom’s selflessness and model on how to care made it clear to her that nursing would come more naturally than any other profession.  These traits serve her well in providing health and wellness care for seniors, helping them live more independently in their homes and communities.

Before joining the team at WelbeHealth, Alice was a nurse consultant for a community program that served adults with intellectual disabilities who lived in residential homes in Long Beach and the surrounding cities.

When asked what drives her to come to work each day, Alice stated her motivation was “knowing that there is a mission that is greater than myself, in addition to be working alongside amazing, passionate team members that I am beginning to learn how to work with.”

Knowing what she knows now, Alice said that if she could give one piece of advice to her ten year-old self, she would tell her that “life is full of fleeting moments both good and bad but both are meant to be shared and that we are truly never alone.”

To learn more about the services our nurses and the rest of our interdisciplinary care team provides our seniors, click here.

Arthritis Awareness Month

May is Arthritis Awareness Month.  Many of our participants are afflicted with this condition, including 1 in 4 Americans.  The CDC recommends the following to help manage arthritis:

1. Learn new self-management skills.

Join a self-management education workshop, which can help you learn the skills to manage your arthritis and make good decisions about your health.How can a self-management education workshop help me?

Learning strategies to better manage your arthritis can help you:

  • Feel more in control of your health.
  • Manage pain and other symptoms.
  • Carry out daily activities, like going to work and spending time with loved ones.
  • Reduce stress.
  • Improve your mood.
  • Communicate better with your health care provider(s) about your care

2. Be active.

Physical activity is a simple and effective, non-drug way to relieve arthritis pain. Being physically active can reduce pain, improve function, mood, and quality of life for adults with arthritis. Regular physical activity can also reduce your risk of developing other chronic diseases, such as heart disease and diabetes. It can help you manage these conditions if you already have them.

Stay as active as your health allows, and change your activity level depending on your arthritis symptoms. Some physical activity is better than none.

The Physical Activity Guidelines for Americans recommend that adults be physically active at a moderate intensity for 150 minutes per week. Visit the health.gov website to learn more about the Physical Activity Guidelines for Americans.

Unsure about what kind of activity is safe?

Get more information about how to exercise safely with arthritis or find a community program near you. Physical activity community programs—like Enhanced®Fitness, Walk With Ease, and others—help adults with arthritis be healthier and reduce arthritis symptoms.

3. Talk to your doctor.

Talk to your doctor if you have joint pain and other arthritis symptoms. It’s important to get an accurate diagnosis as soon as possible so you can start treatment and work to minimize symptoms and prevent the disease from getting worse.

The focus of arthritis treatment is to

  • Reduce pain.
  • Minimize joint damage.
  • Improve or maintain function and quality of life.

You can play an active role in controlling your arthritis by attending regular appointments with your health care provider and following your recommended treatment plan. This is especially important if you also have other chronic conditions, like diabetes or heart disease.

4. Manage your weight.

Losing excess weight and staying at a healthy weight is particularly important for people with arthritis. For people who are overweight or obese, losing weight reduces stress on joints, particularly weight bearing joints like the hips and knees. In fact, losing as little as 10 to 12 pounds can improve pain and function for people with arthritis. At any age, low-impact, arthritis-friendly physical activity (like walking) and dietary changes can help you lose weight.

5. Protect your joints.

Joint injuries can cause or worsen arthritis. Choose activities that are easy on the joints like walking, bicycling, and swimming. These low-impact activities have a low risk of injury and do not twist or put too much stress on the joints. Learn more about how to exercise safely with arthritis.

Sports- or work-related injuries to joints can increase the likelihood of developing osteoarthritis. To reduce the likelihood of developing or worsening osteoarthritis, take steps to minimize or prevent injuries to joints, such as wearing protective equipment and avoiding repetitive motion joint damage.

To learn more about PACE services, click here.

ID 143228964 © Andranik Hakobyan | Dreamstime.com

 

Dog Rescue Highlights PACE’s unique Model

One of our Stockton PACE participants was hospitalized for a period of time, leaving her dog along at home.  A member of our care staff came to the rescue, ultimately saving the dog and returning her to her owner.  This video shows one example of our PACE (Program of All-inclusive Care for the Elderly) is different from other senior care models, including nursing homes.  One of core values is our “Courage to Love” and we clearly demonstrated how our love for our participants motivates us to go above and beyond.

Rescuing Daisy Video

To learn more about PACE services, click here.

ID 117412270 © Christinlola | Dreamstime.com

Remote Home Care Model Aims to Protect Seniors

WelbeHealth and our PACE (Program of All-inclusive Care for the Elderly ) centers was recently profiled in the Escalon Times on how we met the COVID-19 crisis head on, quickly making changes to our program model so that we could deliver our senior care services such as medical appointments and meals to our participants’ homes, instead of our centers.  We also equipped our participants with WelbeLink tablets so that medical and rehab appointments could be done remotely and to help our seniors combat isolation.  Read about our changes to deliver nursing home level of care to our participants.

Remote Home Care Model Aims to Protect Seniors 

To learn more about our other PACE services, click here.

ID 173704786 © Sirinarth Mekvorawuth | Dreamstime.com

WelbeHealth Shifts to Remote Home Care Model – Latino Times

WelbeHealth and our PACE (Program of All-inclusive Care for the Elderly ) centers was received additional coverage from the Latino Times on how we met the COVID-19 crisis head on, quickly making changes to our program model so that we could deliver our senior care services such as medical appointments and meals to our participants’ homes, instead of our centers.  We also equipped our participants with WelbeLink tablets so that medical and rehab appointments could be done remotely and to help our seniors combat isolation.  Read about our changes to deliver nursing home level of care to our participants here.

To learn more about PACE services, click here.

Stockton PACE Shifts to Remote Home Care Model – Latino Times

WelbeHealth and our PACE (Program of All-inclusive Care for the Elderly ) centers was received additional coverage from the Latino Times on how we met the COVID-19 crisis head on, quickly making changes to our program model so that we could deliver our senior care services such as medical appointments and meals to our participants’ homes, instead of our centers.  We also equipped our participants with WelbeLink tablets so that medical and rehab appointments could be done remotely and to help our seniors combat isolation.  Read about our changes to deliver nursing home level of care to our participants here.

To learn more about PACE services, click here.

“Changes to PACE Programs” WelbeHealth

MENLO PARK, CA (March 27, 2020)—WelbeHealth, operator of three PACE programs across California, has made major adjustments to its clinical and operational model to protect the health and well-being of its participants in the face of the rapidly escalating COVID-19 pandemic, including a shift to remote and home care for its vulnerable population of seniors. 

PACE (Program of All-Inclusive Care for the Elderly) is a longstanding Medicare and Medicaid program that provides comprehensive medical and social services enabling older adults to live in the community instead of a nursing home or other care facility. Since 2019, WelbeHealth has become one of the fastest-growing PACE operators in the U.S., opening Stockton PACE in greater Stockton-Modesto, Pacific PACE in the PasadenaGlendale-Burbank region, and LA Coast PACE in the greater Long Beach area. 

Welbe has been prepared to operate during a pandemic since long before the emergence of COVID-19. The company’s leadership and clinical teams have worked extensively in recent weeks to implement their emergency preparedness program, including launching their Pandemic Incident Response Systems. These systems include a well-defined chain of command and pandemic-specific roles and responsibilities, ensuring clear communication and enabling continued high quality of care for PACE participants. 

In the traditional PACE model, most participants visit a day center two or three times per week. With the emergence of coronavirus, Welbe’s PACE programs have made major changes to protect the health of vulnerable seniors. Since March 16, participants have been receiving nearly all their care remotely, at home. In addition to medical care, the programs also continue to provide essential services to seniors based on individual needs, including food preparation and delivery, medication delivery, and personal hygiene assistance. 

 “I’m extremely proud of our team’s creativity and devotion in ensuring that our seniors continue to receive exceptional care 24/7,” said the President of WelbeHealth, Matt Patterson, MD. 

To support home-based care for participants, Welbe has deployed over 200 4G LTE “WelbeLink” tablets with hardware and software specifically designed for use by seniors. Welbe’s care teams use the tablets to maintain regular video communications with participants in the home, making hundreds of calls per day to manage seniors’ medical needs and concerns and complete social and behavioral health check-ins. The tablets also provide games and entertainment for seniors to enjoy throughout the day. 

With around-the-clock support from leadership and the tremendous efforts of clinical team members, Welbe has been able to make the shift to remote care very rapidly. At Stockton PACE, the team assembled and delivered protective equipment and supply kits to all employees, set up and delivered hundreds of WelbeLink tablets and thermometers to all participants, and identified needs and delivered food and supplies to seniors’ homes — all in a matter of days. At Pacific PACE, one new participant reflected, “Pacific PACE isn’t just a change in doctor or health; it’s a change of life for me. I’m extremely grateful for everyone making this possible.” 

In addition to shifting to remote care, the company has taken numerous other steps to protect participants and caregivers during the pandemic. Since March 16, all team members have been mandated to shelter in place and work from home unless otherwise assigned by the emergency response team. WelbeHealth is also working closely with local, state, and federal health officials to ensure appropriate resources are available to care for participants, including being prepared to test participants and caregivers for COVID-19 when appropriate. 

“My colleagues and I chose to work in healthcare out of a sense of calling — a desire to serve and contribute when it matters most,” wrote the CEO of WelbeHealth, Si France, MD in a letter to participants and families. “I assure you that our team will continue to make every effort to do the right thing and protect our seniors during this critical time.” 

 

About WelbeHealth 

At WelbeHealth, our mission is to unlock the full potential of our most vulnerable seniors with empathy and love. We do it through PACE (Program of All-Inclusive Care for the Elderly), a comprehensive medical and social care model with a decades-long track record of improved quality of life, life expectancy, and personal empowerment for frail seniors. As part of our PACE programs, most participants are able to live safely and independently in their own homes and communities rather than receive care in a nursing home. WelbeHealth operates three PACE programs across California, with plans for additional expansion in underserved communities. For more information, please visit welbehealth.com.

To learn more about our PACE services, click here.